Privacy Notice
Last updated: February 24, 2026
1. Introduction
Smart Guitar ("we", "us", "our") respects your privacy. This Privacy Notice explains how we collect, use, and protect your personal information when you use our Service at smart-guitar.com and app.smart-guitar.com.
2. Information We Collect
2.1 Information You Provide
- Account information: Email address and name when you register
- Payment information: Processed by Paddle; we do not store your credit card details
- Content: Songs or audio files you upload for processing
2.2 Information Collected Automatically
- Usage data: Pages visited, features used, songs processed
- Device information: Browser type, operating system, screen resolution
- Log data: IP address, access times, referring URLs
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service
- Process your subscription and payments
- Send you account-related communications
- Analyze usage patterns to improve the user experience
- Detect and prevent fraud or abuse
4. Data Sharing
We do not sell your personal information. We may share data with:
- Paddle: Our payment processor, to handle subscriptions and billing
- AWS (Amazon Web Services): Our cloud infrastructure provider, for hosting and data storage
- Authentication providers: For account sign-in (e.g., Google OAuth)
- Legal authorities: When required by law or to protect our rights
5. Data Retention
We retain your account information for as long as your account is active. Uploaded audio files are processed and stored to provide the Service. You may request deletion of your account and associated data at any time by contacting us.
6. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. However, no method of transmission over the internet is 100% secure.
7. Cookies
We use essential cookies for authentication and session management. We do not use third-party advertising cookies. Our payment provider (Paddle) may set cookies as part of the checkout process.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
To exercise these rights, contact us at support@smart-guitar.com.
9. Children's Privacy
The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us.
10. International Data Transfers
Your data may be processed in the United States where our servers are located. By using the Service, you consent to the transfer of your data to the United States.
11. Changes to This Notice
We may update this Privacy Notice from time to time. We will post the updated notice on this page with a new "Last updated" date.
12. Contact
If you have questions about this Privacy Notice, contact us at support@smart-guitar.com.